Who we are
Helping you take advantage of technology
to improve your staff’s productivity and security for your residents
eCall ONTARIO specializes in the sales and service of BOSCH emergency call systems, designed and engineered in Switzerland and manufactured by BOSCH worldwide.
We provide full turnkey installation, including coordinating with other technology providers and construction managers, onsite system training and customized user guides for all designated users, 24/7 service and telephone technical support, including on-line access for diagnostics or programming.
eCall ONTARIO has taken its extensive knowledge in providing emergency call systems to retirement communities to helping facilities select the most practical and cost-effective infrastructure and components that best meet your needs today, while keeping future requirements in focus, and offering you the most reliable, innovative and up-to-date technology, software and results available today.
Over the years, we have provided these up-to-date technologies to various types and sizes of facilities:
- from Continuing Care Retirement Communities with several hundred residents
- to retrofitting Long Term Care residences
- to smaller Retirement Homes with as few as 30 residents or so
“We are located in the Thousand Island region of the St. Lawrence in Ontario, and have been selling and servicing emergency call systems in the Northeast U.S. since 1992. A few years ago, we introduced the BOSCH product in Ontario.”
About training
User manuals
Our manuals are customized for each facility since the operation of the system and the components installed vary from facility to facility.
General staff training
This training is provided to all staff to give them an overview of how the system operates, to show them how pagers work, provide an understanding of what is displayed on the computer screen and how to reset alarms.
Advanced training for response staff
This training is provided to a smaller group of staff – especially for those who would be responsible to manage the resident database as residents move in and out, or to print various reports.
Advanced training for maintenance staff
This training is also made available at no cost. It goes in greater detail regarding troubleshooting, identifying problems and how to resolve them. It covers such things as identifying problems with relays, changing batteries and providing a greater understanding of the operation of the software. The training is customized to train the maintenance staff so that they understand the various components and overall operations of the systems that they wish to maintain directly.
Member of
Specializing in BOSCH emergency call systems - Ontario and Northeast U.S.